Medical Translation

Category: Medical Translation, New York City

Tragedy Strikes UnitedHealthcare: Reflecting on Leadership, Accessibility, and the Role of Translation Services

Posted on: 12/04/2024 by Developer

In a shocking and tragic turn of events, Brian Thompson, 50, the CEO of UnitedHealthcare, was fatally shot on Wednesday morning in Midtown Manhattan. The incident occurred as Thompson was arriving at the Hilton Hotel for UnitedHealth Group’s Investor Day, a key event for the company. Authorities report that a masked assailant, lying in wait, targeted Thompson in a deliberate and calculated attack.

Overwhelming Shock and Grief

The incident has left UnitedHealthcare and the broader community reeling. As one of the largest healthcare companies in the world and a key player in advancing equitable healthcare solutions, UnitedHealthcare faces not only the loss of a leader but also the challenge of addressing the profound commotion caused by this tragedy. The company canceled its Investor Day event shortly after the shooting, prioritizing the safety and emotional well-being of attendees and employees.

“We’re dealing with a very serious situation involving one of our team members,” UnitedHealth Group shared during the event. The sudden and violent nature of this loss has drawn widespread attention and highlighted the often-overlooked pressures faced by high-profile leaders.

UnitedHealthcare’s Commitment to Accessibility

UnitedHealthcare has emphasized the importance of accessibility in healthcare, particularly for non-English speaking members. Recognizing the linguistic and cultural diversity of its members, the company has implemented robust translation and interpretation services to ensure that everyone, regardless of language barriers, can access vital healthcare information.

United Healthcare provides free services to help providers and members access vital healthcare information. Such as, letters in other languages or large print. They also provide reasonable modifications for persons with disabilities. These policies underscore UnitedHealthcare’s efforts to create an inclusive healthcare environment where everyone, regardless of language or ability, feels supported and respected.

Why Translation Matters in Healthcare

Effective communication is the backbone of quality healthcare. For patients with limited English proficiency, language barriers can lead to misunderstandings, misdiagnoses, and even poor health outcomes. By investing in professional translation and interpretation services, organizations like UnitedHealthcare ensure that critical information—such as policy details, medical instructions, and benefit explanations—is accessible to all.

UnitedHealthcare’s translation initiatives not only enhance patient satisfaction but also demonstrate a commitment to inclusivity and cultural sensitivity. These services are a reminder of how language can empower individuals to make informed decisions about their health.

The Role of Professional Translation Services

As a provider of professional translation and localization services, The Translation Company understands the importance of bridging language gaps in industries like healthcare. Whether translating complex medical documents or localizing patient portals for multilingual access, accurate translations ensure clarity, compliance, and trust.

We commend organizations like UnitedHealthcare for recognizing the value of professional translation in their operations. It’s a testament to their dedication to serving diverse populations and maintaining open communication with their members.

At The Translation Company, we extend our deepest condolences to UnitedHealthcare and its employees during this difficult time.

How We Can Help

If your organization is looking to expand its reach and improve accessibility for diverse audiences, our team at The Translation Company is here to help. We offer certified translation services, localization solutions, and multilingual support tailored to your industry needs.

Contact us today to learn more about how we can assist with your translation and accessibility goals. Together, we can make communication seamless and impactful.

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Category: Medical Translation

Keeping accurate books with document translation services

Posted on: 07/08/2013 by The Translation Company Administrator

This blog has previously discussed the importance of businesses of all sizes having strong record keeping practices. Especially when expanding into a new country, entrepreneurs must ensure that all financial documents are in proper order. A failure to account for even a seemingly minute detail could lead a company toward heavy fines and issues with taxes.

For example, Japan’s Olympus Corp is trying to bounce back after the company lost 80 percent of its value in the months following a $1.7 billion accounting fraud. Currently, the organization is one-quarter above its pre-scandal level, according to the Chicago Tribune.

Trouble in the Medical Equipment Business

Olympus wants to raise shares to expand its medical devices business and rebuild its financial health. The company explained in a statement this week that shares will be offered mainly to overseas investors in the United States and Europe.

“Olympus became entangled in one of Japan’s biggest accounting scandals in October 2011 as its British chief executive turned whistleblower and revealed details of investment losses the camera and medical equipment company hid for decades,” the article explained.

Medical Translation Services

Additionally, Olympus controls roughly 70 percent of the global market for gastrointestinal endoscopes and has plans to sell 4 million of its own common stock, a majority of which will go through SMBC Nikko Capital Markets, UBS Limited and Morgan Stanley.

Even if a business is not looking into overseas markets, it is crucial that all medical-related documents are detailed and accurate. Partnering with a translation agency that specializes in professional medical document translation can help account for all medical paperwork. While not all companies will experience a financial issue the size of Olympus, professional translation services will ensure that nothing is overlooked and an organization can find success in a new country. Whether you need medical or health care translation services we got you covered.

Category: Medical Translation

How can document translation benefit healthcare?

Posted on: 06/24/2013 by The Translation Company Administrator

It is essential for medical facilities to reach all of their patients, and have reliable channels through which to relay information to them. With technology evolving, there are more options available to contact patients, but what happens if they speak a different language? And, the Obamacare program has created even more demands related to documents to be translated.

Whether information is being given to patients through physical documents or through online records, it is important that those individuals can read in a language that is comfortable for them. Relying on standard machine translation could leave some patients in the dark, as a full translation will not necessarily have been provided.

Medical Records

Lorena Roldan is one such patient. Originally from Columbia, Roldan now resides in South Florida, but she explained to local news source WLRN that when she checks her medical records online she doesn’t always understand them. While there is the option to read her information in Spanish, Roldan said that various dialects are not accounted for.

“Sometimes the words are completely different for a person from Cuba and a person from Colombia, or for an Argentinean and a Mexican,” she said.

Dr. Kenneth Goodman, the director of the bioethics program at the University of Miami, suggested to WLRN that as medical records continue to go digital and more facilities turn to paperless options, there could be an increase in languages and dialects in healthcare applications (The Translation Company provides Portuguese and Spanish medical translation services among other languages).

Health Care Translations

Even accents will differ from one language to the next, Goodman said, which could eventually call for a need of dialect-specific mobile applications.

As hospitals and other facilities work to streamline workflow while still offering quality care, partnering with quality health care translation services could be greatly beneficial. The right translation company can guarantee that language subtleties are not overlooked, which will keep information accurate as it is given to patients.