Certified Translation F.A.Q.

What is Certified translation required for?

Even if your documents are legally valid in your country, they are not recognized in the US. Hence, you cannot use them for purposes such as employment, education, immigration, applications, law cases, etc.

What is Certified translation?
A Certified translation is a document translated and signed by a certified translator. A professional certified translator will also bear the translation company’s corporate seal, a certification statement stamp, and a unique ID hologram on each translated page. Our professionally prepared translation will meet and exceed most requirements from organizations such as immigration departments, law firms, US courts, US government departments, marriage offices, birth registration offices, colleges and universities, green card processing centers, etc.

Are your translations provided by “human beings?”

Yes, all our translations are provided by professional translators with several years of experience in their respective fields of expertise. We do not use “machine-translation” since this yields a poor result inadequate for certified/legal purposes. In addition to professional translators, seasoned editors proofread each of your documents to assure our translation's accuracy, and friendly Project Managers will be in touch with you during the entire translation job.

What will the Client Receive?
Clients will receive a hardcopy translation, including a comprehensive certification process that meets all requirements under the law:
1. Certified Translation Statement
2. Certified Translator Signature
3. Authenticity Holographic Seal / Unique ID
4. Corporate Information
5. Corporate Golden Seal

How do I order? How do I send my documents?
You can email or fax a copy of your document to be translated to our Fax number: 516-776-9474 (you don’t need to send your original document). Once we receive your email or fax, we will contact you via email with a quotation and an order form that you need to fill out. We start translating your document as soon as you fax your completed order form to us. Most documents are translated within two business days.

How do I pay?
You can click here to download our order form or mail a check/money order to us at:
4645 Wyndham Ln. Ste 280, Frisco, TX 75033. For check and money order payments, we wait until the same is completely cleared by the bank before commencing the translation. This may take up to five business days.

How soon will I get my certified translation?
Normally, the translation and certification process takes two days from the time the order form is received. There is an extra time of two business days for delivery by FedEx 2nd day (highly recommended) or five to ten business days by regular US Mail. Overnight jobs are available at a premium fee.

Should original documents to be translated sent to your office?

Not at all. Any clear and legible copies will suffice. However, we reserve the right to request original documents for verification. You will be requested to sign a public statement assuring that the copy you submit to us is a faithful copy of your original document.

How many copies of the certified translation will I get?
We send a single copy. Extra copies can be ordered if required at an extra charge. Electronic copies in PDF format are also available.

How do I know if my documents will be kept confidential?
At The Translation Company, our proofreaders, editors, and project managers follow a strict protocol to keep our clients’ confidential information secure. We are dedicated to preventing leaks and theft and have tested measures to preserve the secrecy of the documents entrusted to us. For larger translation jobs, we are willing to offer you a non-disclosure agreement (NDA) at no extra charge. (Additional fees may apply for small jobs.)

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